It’s been a turbulent few weeks for the airlines. After Southwest Airlines totally melted down over the holidays, canceling more than 15,000 flights and leaving countless luggage in limbo, the Federal Aviation Administration (FAA) suffered a tech outage on Wednesday morning, pausing all flights through 9 a.m. EST – and much reshuffling of the schedule. […]

When there are severe winter storms, travelers can certainly expect some delays and cancellations – but no one could’ve anticipated Southwest Airlines’ recent meltdown over the holidays. The airline giant canceled more than 15,000 flights after its scheduling technology software was unable to accommodate massive pilot and flight attendant changes as weather impacted the plans […]